Kia Carens: Hands Free System / Troubleshooting

Kia Carens RP (2013-2018) Service Manual / Body Electrical System / Hands Free System / Troubleshooting

Troubleshooting
Problem
Possible cause
Solution
Not pairing
Bluetooth device of Car is not discoverable mode
Enter Bluetooth pairing (searching) mode
User’s phone is Bluetooth off mode
User’s phone set Bluetooth on
Making an attempt pairing others bluetooth system
Check Bluetooth device name and address (12 word) to attempt paring
Ex) 000B24FFF123
Pass key error
Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered.
Delete paired phone list
Bluetooth system cannot communicate with the phone.
Refer to IOP sheet
 ※IOP : Inter-operability
Not connection
User’s phone or Bluetooth device of Car dose not register
Bluetooth device to connect
Retry pairing 
Bluetooth system cannot communicate with the phone.
Waiting 1minute then Retry connection or phone power off/on.
Refer to IOP sheet
Not redial 
User phone system issue
Push the 2 times Send button
Not accept call
User phone system issue
Refer to IOP sheet
Not dialing
User’s phone playing other menu (internet, mp3, game, etc..)
Stop other menu then set normal mode
Bluetooth system cannot communicate with the phone
Refer to IOP sheet 

Description and operation
Function Audio Bluetooth System General Features • This audio system supports Bluetooth® hands-free and stereo-headset features. ...

Hands Free Switch Schematic diagrams
Circuit Diagram ...

Other information:

Kia Carens RP (2013-2018) Owners Manual: Vehicles with smart key system


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Kia Carens RP (2013-2018) Service Manual: Drive Belt Tensioner Components and components location


Components 1. Drive belt tensioner ...

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